SHIPPING POLICY
AUSTRALIA WIDE SHIPPING
Australia wide shipping is available, rates are calculated at checkout based on shipping location + weight of items in order.
Please note, at this time, items are dispatched every Monday and Thursday.
INTERNATIONAL DELIVERY
International shipping will be available again soon, stay tuned.
INSTORE PICKUP
We are working to offer in-store pick up from our Palm Beach store, for now all items are dispatched via a third party courier.
If you can only collect at our Palm Beach store, please email home@theboathousegroup.com.au to discuss your options.
DISPATCH
At this time, orders will be dispatched every Monday and Thursday. Once your order has been dispatched to our shipping partners it’s progress becomes their responsibility, please allow for possible delays during the shipping process.
CHANGING ORDERS
Once your order has been dispatched, we are unable to make changes. However, if you realise you have provided an incorrect delivery address, please email us asap at home@theboathousegroup.com.au and we will do our best to assist.